The Impact Of Social Support On Citizenship Behavior


Demirel Y.

Prof., Dean of the Faculty of Economics and Administrative Sciences, Kastamonu University, Kastamonu, Turkey. ydemirel@kastamonu.edu.tr

Sadykova G.F.

Dr. (PhD), Asst Prof Faculty of Economics and Administrative Sciences, Kastamonu University, Kastamonu, Turkey gfsadykova@gmail.com

DOI: 10.31857/S013216250000171-1
ID of the Article: 7247


For citation:

Demirel Y., Sadykova G.F. The Impact Of Social Support On Citizenship Behavior. Sotsiologicheskie issledovaniya [Sociological Studies]. 2018. No 7. P. 81-86




Abstract

The aim of this study is to investigate the influence of social support on citizenship behavior. Social support can be defined as a complex of socio-psychological contributions of individuals, located in the environment of a particular individual, in the process of meeting the need for belonging to society or to organization and the need for self-realization. In this study social support is represented by support of colleagues, family support and support of a person of particular importance to this individual. Citizenship behavior is a collection of voluntary contribution to the development of the organization and relations with colleagues outside the formal role; it can be explained as individual behavior which express the willingness to make extra efforts on behalf of the organization beyond labor prescriptions. In this article citizenship behavior is measured in terms of citizenship behavior in relation to colleagues and citizenship behavior in relation to the organization. It is shown positive correlation between social support and citizenship behavior; also it is established positive impact of social support on citizenship behavior. The results of the study are due to the complementarity and social groundedness of social support and citizenship behavior.


Keywords
social support; citizenship behavior; social psychological balance; constructiveness of social relationships; organizational commitment

References

Barinov D.A. (2011) Organizational Citizenship Behavior of Employees in the Management of the Organization. PhD thesis - Sociology of Management. Moscow: MGU im. M.V. Lomonosov, F-t gos. upr. (In Russ.)

Chen H. (2011) Work Ethic and Workplace Behavior: Essays on Direct and Moderated Relationships Across National Cultures: Doct. Diss. Texas: The University of Texas at Dallas.

Cobb S. (1976) Social Support as a Moderator of Life Stress. Psychosomatic Medicine. Vol. 38: 300-314.

Foster PJ. (2012) Leader-Member-Exchange and The Workplace Bully: Doct. Diss.. Manhattan, Kansas: Kansas State University.

Gulevich O.A. (2013) Organizational Citizenship Behavior: Conditions and Consequences. Organizatsionnaya Psikhologiya [Organizational Psychology]. No. 3: 78-96. (In Russ.)

Metelina A.A. (2012) Specifics of Social Connections of Adolescents and High-school Pupils in the Context of a Cadet Boarding School. Psikhologicheskaya Nauka i Obrazovaniye [Psychological Science and Educa¬tion]. No. 1: 1-10. (In Russ.)

Nurullah A.S. (2012) Received and Provided Social Support: A Review of Current Evidence and Future Direc-tions. American Journal of Health Studies. No. 27(3): 173-188.

Thoits P.A. (2010) Stress and Health: Major Findings and Policy Implications. Journal of Health and Social Behavior. No. 51 (Special Issue): 41-53.

Wasserman L.I., Trifonova E.A. (2012) Sociopsychological Factors Influencing Individual Health. Obozreniye Psikhiatrii i Meditsinskoy Psikhologii [Review of Psychiatry and Medical Psychology]. No. 2: 3-8. (In Russ.)

Williams L.J., Anderson S.E. (1991) Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and Inrole Behavior. Journal of Management. No. 17: 601-617.

Zhang D. (2011) Organizational Citizenship Behavior. PSYCH761 White Paper (OCB), 4629332.

Content No 7, 2018